Mark and Jill exceeded my expectations. I'm fairly new to Drupal and the project I'm working on for my largest customer needed some theme help, code modification, and data entry. Mark and Jill took care of it in short order.
Here are the slides from my Keynote presentation at the Tennessee Higher Education Information Technology Symposium at Fall Creek Falls on Monday, April 19th 2010. Also, here's the abstract for the presentation: